Effective Management of Social Enterprises

Lessons from Businesses and Civil Society Organizations in Iberoamerica

Editorial coordination by Social Enterprise Knowledge Network (SEKN)

Edited by James E. Austin

Edited by Roberto Gutierrez

Edited by Enrique Ogliastri

Edited by Ezequiel Reficco

    Foreword

    Preface

    1. The Social Enterprise Approach

    2. Leadership in Social Enterprise

    3. Strategy in Social Enterprise

    4. Organizational culture in Social Enterprise

    5. Structuring the Organization

    6. Managing Human Resources in Social Enterprise

    7. Financial Viability in Social Enterprise

    8. Governance in Social Enterprise

    9. Performance Measurement and Management

    10. Creating Social and Economic Value

    11. Integrative Reflections

    Bibliography

    List of Contributors and Collaborators

    Index

  • Cover: Effective Management of Social Enterprises

James E. Austin is Eliot I. Snider and Family Professor of Business Administration and Chair of the Initiative on Social Enterprise at the Harvard Business School.