- Preface
- Introduction
- 1. Street-Level Discretion
- 2. Three Pathologies: The Indifferent, the Enforcer, and the Caregiver
- 3. A Gymnastics of the Self: Coping with the Everyday Pressures of Street-Level Work
- 4. When the Rules Run Out: Informal Taxonomies and Peer-Level Accountability
- 5. Impossible Situations: On the Breakdown of Moral Integrity at the Front Lines of Public Service
- Conclusion
- Notes
- Bibliography
- Acknowledgments
- Index


When the State Meets the Street
Public Service and Moral Agency
Product Details
HARDCOVER
$39.00 • £33.95 • €35.95
ISBN 9780674545540
Publication Date: 09/18/2017
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