Cover: Organizational Report Cards, from Harvard University PressCover: Organizational Report Cards in HARDCOVER

Organizational Report Cards

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Product Details


$80.50 • £64.95 • €72.50

ISBN 9780674643505

Publication Date: 03/01/1999


288 pages

6-1/8 x 9-1/4 inches

5 line illustrations, 6 tables tables


Political scientists Gormley and Weimer offer an insightful and well-written account of an increasingly popular policy tool they refer to as the ‘organizational report card.’ As they conceive it, the ‘organizational report card’ is a policy instrument that enhances accountability by providing performance measurements of public and private sector organizations. After elaborating the rationale and history of organizational report cards, the authors consider the methodological challenges associated with designing such instruments… This thoughtful book will be of special value to those interested in policy studies and public administration. Highly recommended for graduate students and faculty as well as practitioners/professionals.—G. L. Malecha, Choice

In this era of expanding consumer choice, greater diversity among suppliers, and concerns about the quality and cost of services, it is not surprising that report cards on organizations are proliferating in policy areas such as education and health care. But with what effects and at what cost? What makes some report cards productive and others harmful? For answers to these and related questions, read this authoritative and comprehensive book on an intriguing and controversial new policy instrument—the provision of comparative information and rankings on the effectiveness of organizations.—Helen F. Ladd, Sanford Institute of Public Policy, Duke University

In the continuing effort to achieve greater accountability and performance from public sector enterprises, organizational scorecards—systems of measurements that compare similar organizations on key dimensions of performance—have emerged as important policy tools. Gormley and Weimer have done an excellent job of explaining how, and why, and under what circumstances this powerful tool can actually work to improve the performance of both governmental and nonprofit organizations. Since finding effective ways to use measurement to drive the performance of public organizations is key to effectively managing them, this book is a must read for governmental and nonprofit managers.—Mark H. Moore, Director, Hauser Center on Non-Profit Organizations, Kennedy School of Government

As organizational report cards have become increasingly common across the public sector, we need to understand their strengths and weaknesses as policy tools. Gormley and Weimer’s wonderful book reveals how complicated it is to assess the consequences of making and using a report card for public purposes. Their careful, intelligent analysis shows how this apparently simple, rational tool engages layer upon layer of response, with important implications for the report card writers, the organizations being graded, the public, and the democratic process.—Janet A. Weiss, University of Michigan School of Business and School of Public Policy

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